FAQ

The application works in SaaS mode, which means that it is accessible from the cloud and is therefore available online from anywhere. The only requirement is a stable internet connection. This ensures that it is always up-to-date and ready for use by its users. It is very easy to start using it, there is no need to install or set up anything complicated. Just set up a user account, choose a suitable subscription and start using its features to the full.

Of course, we will be happy to help you import existing data into our tool, whether it was created in MS Excel or other systems.

Of course, within our application we offer our clients an employee access feature. Each employee will have their own private account. Employee accesses can also be managed within the settings and assigned different levels of rights, for example.

Yes, our application allows integration with other external applications and tools to connect the necessary data and processes. We can connect our application to accounting software, ERP systems, time and attendance systems and many others.

Integration time depends on a number of factors such as the complexity of the integration, the availability of APIs (application programming interfaces), and the time required to set up the integration. During the actual integration process, we are able to provide you with more detailed information about the duration.

For this purpose, we will be happy to let you try the demo mode of our application. Just visit our website and click on the "Try it" button, which can be found at the top of the website in the menu. Then just fill in your email and you will be redirected to your new account, in which you will already be set up in demo mode with a trial period of 14 days.

Of course, we are here to help you with the initial setup of the app. On our website, you will find detailed documentation that contains tutorials, tips and procedures for navigating the application, using it effectively and making use of its individual functions. This documentation will provide you with clear instructions and practical advice that will enable you to quickly and easily master the application and use it to its full potential. If you still need help, we will be happy to answer any questions you may have by phone or email. If you are a larger company and have specific requirements we recommend arranging a video call or a personal meeting with us.

You don't have to, it's up to you how you use our app.

After your trial period in demo mode, you can seamlessly move to the paid version or delete any content you have created in demo mode.

We currently offer several subscription options - Basic, Standard and Premium. The Basic subscription is free to use, but there are no advanced features available. The Standard subscription gives you access to a wider range of features. The Premium subscription allows you to use all of our features, including the advanced ones. For more detailed information and current pricing for each subscription option, please visit our app website.

Yes, you can change your subscription level at any time while using the app. If you decide that you want to use all of our features without restrictions or would like an individual plan, just contact us and we will take care of it.

Yes, it is possible to arrange an individual plan with us that will reflect the exact needs of your company. For more information, please contact us at info@companycloud.cz.

The contract is concluded automatically by using the app.

Simply fill in your credit card details, from which the amount corresponding to your chosen subscription will be deducted.

The security of your data is our priority. All data is secured with modern security measures, including encryption, authentication and authorization. In addition, all your data is backed up on our cloud storage in case of sudden technical problems.

During the development of our application, we have already paid attention to security in the area of compliance with data protection laws. To guarantee security, we work with the latest security standards and continuously update our security in line with modern trends in this area.

We do our best to ensure that you don't experience any downtime and that the app is available to you anytime, anywhere. We will inform you in advance about planned maintenance.

The security of your data is a priority for us and for this reason, only authorised personnel who are responsible for the development and administration of the application have access to it.